Terms of Use

1. Agreement to these Terms

These Terms of Use (the "Terms") are a legally binding agreement between you and Radiant Labs Limited, a BVI business company incorporated in the British Virgin Islands ("Radiant Labs", "we", "us" or "our"). They govern your access to and use of the Dreamhaze app, the website at dreamhaze.ai and any related services we provide (together, the "Service").

By creating an account, or by accessing or using the Service, you agree to these Terms and to our Privacy Policy, which explains how we handle personal data. If you don't agree to these Terms, don't use the Service.

Section 18 explains how disputes are resolved. If you live in the United States, it includes an agreement to resolve disputes by individual arbitration and a waiver of class actions, which you can opt out of. Sections 15 and 16 limit our liability. Please read them carefully.

2. The Service

2.1 What Dreamhaze does. Dreamhaze lets you create images and videos with artificial intelligence models from your prompts, photos and videos. Its features include creating your twin (a set of reference images of you), placing yourself in scenes and effects, trying on outfits and directing camera movements.

2.2 AI models. The Service gives you access to AI models developed by third parties, as well as by our providers. The models that are available, and their capabilities, quality, speed and limits, can change at any time, including when a model's developer changes or withdraws it.

2.3 Changes and availability. We continually develop the Service and may add, change, suspend or remove features, models, styles, effects and other content at any time. We don't guarantee that the Service or any feature will always be available or will work without interruption, for example during maintenance or outages at our providers. Generation times shown in the app are estimates, and speed, queue times and quality depend on demand and on our providers' infrastructure.

2.4 Preview features. We may offer features identified as beta, preview or experimental. They are provided as they are, may not work as expected and may be changed or withdrawn at any time.

3. Eligibility

You may use the Service only if you are at least 18 years old and have reached the age of majority where you live, you can form a binding contract with us, and you are not prohibited from using the Service under applicable law. You may not use the Service if we have previously suspended or terminated your account for breaching these Terms.

4. Your account

4.1 Signing in. You create an account by signing in with Apple. You must provide accurate information, and your account is for your personal use only.

4.2 Security. You are responsible for keeping your device and your Apple Account secure, and for all activity that takes place through your account. Tell us promptly at support@dreamhaze.ai if you believe your account has been used without your permission.

4.3 One account per person. You may not sell, transfer or share your account or let anyone else use it, and you may not create multiple accounts to get around usage limits, offers or enforcement actions.

5. Subscriptions, purchases and usage

5.1 Plans. You can use Dreamhaze on a free plan or subscribe to a paid plan, such as Plus or Pro. Each plan includes the features, models and usage allowances described in the app at the time you subscribe.

5.2 Purchases through Apple. Subscriptions and other purchases are sold through Apple's App Store and are subject to Apple's terms and conditions. Apple charges the payment method associated with your Apple Account. Prices are shown in the app before you buy, in your local currency, and include taxes where Apple is required to collect them.

5.3 Automatic renewal. Subscriptions renew automatically at the end of each subscription period, for a period of the same length and at the then-current price, unless you cancel at least 24 hours before the current period ends. Your Apple Account is charged for the renewal within the 24 hours before the current period ends. You can manage and cancel your subscription in your Apple Account's subscription settings. Cancellation takes effect at the end of the current period, and you keep access to your plan until then. Deleting the app or your Dreamhaze account doesn't cancel your subscription.

5.4 Free trials and offers. We may offer free trials or introductory offers. Unless you cancel at least 24 hours before a free trial ends, it converts automatically into a paid subscription and your Apple Account is charged. Any unused portion of a free trial is forfeited when you purchase a subscription. Promotional offers, such as a free first video, are limited to one per Apple Account unless we say otherwise, and we may change or end them at any time.

5.5 Usage allowances. Your plan includes allowances for creating images and videos over a 5-hour period and over a 7-day period. Each period begins with your first creation after the previous period has ended, and your allowance resets when the period ends. How much of your allowance a creation uses depends on the model, settings, resolution and length you choose. Creations that fail, creations that are blocked by our content-safety checks and creations you cancel before processing starts don't use your allowance. Plans may also limit how many creations you can have in progress at the same time.

5.6 No cash value. Allowances and other in-app benefits have no monetary value. They can't be redeemed for cash, transferred or carried over to another period, and they end when your plan ends.

5.7 Changes to plans and prices. We may change what our plans include and their prices. Apple will notify you of any price increase and, where required, ask for your consent before the new price applies to your subscription. If we materially reduce the features or allowances of your paid plan, we will tell you in advance and the change will apply from your next renewal, so that you can cancel before it takes effect.

5.8 Refunds. Apple handles all billing and refunds for purchases made through the App Store under its own policies, and we can't issue refunds for those purchases. You can request a refund from Apple at reportaproblem.apple.com. If you are a consumer in the European Union or the United Kingdom, Apple's terms explain your right to cancel purchases.

6. Your content

6.1 Inputs and Outputs. "Inputs" means the prompts, photos, videos, links and other material you provide to the Service. "Outputs" means the images, videos and other content the Service generates for you. Inputs and Outputs together are "Your Content".

6.2 Ownership. You keep all the rights you have in your Inputs. As between you and Radiant Labs, and to the extent permitted by applicable law, you own your Outputs, and we assign to you any rights we may have in them. Outputs may not be protected by copyright or other intellectual property rights in some countries. Because AI models can produce similar results for different people, other users may receive Outputs that are similar or identical to yours, and your rights don't extend to their Outputs.

6.3 Our licence to Your Content. You grant Radiant Labs a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit, adapt (for example, by resizing or converting file formats) and display Your Content, and to allow our service providers to do the same on our behalf, solely to operate, provide, secure and support the Service for you, to comply with the law and to enforce these Terms. This licence lasts for as long as Your Content is stored in the Service and for as long as reasonably necessary afterwards to complete its deletion. We don't use Your Content to train our own artificial intelligence models, and we don't use it to promote Dreamhaze without your permission. Our AI generation provider handles Your Content under its own terms, as described in our Privacy Policy.

6.4 Your responsibility for Inputs. You are responsible for your Inputs. You confirm that you own them or have all the rights, licences, consents and permissions needed to use them with the Service, including the permission of every person who can be identified in them and any notices the law requires you to give them, and that using them with the Service doesn't break any law or infringe anyone's rights, including intellectual property, privacy and publicity rights.

6.5 Your responsibility for Outputs. You are responsible for how you use Outputs, including making sure that your use complies with applicable law, these Terms and the rules of any platform where you share them. Where the law or a platform's rules require it, you must disclose that content was generated or altered with artificial intelligence. You must not present Outputs as authentic images or recordings of real people or events in a way that could mislead others or cause harm. We or our providers may add visible or invisible watermarks, metadata or other signals, such as Content Credentials, to Outputs to identify them as AI-generated, and you must not remove, alter or obscure them.

6.6 Storage. We don't promise to store Your Content indefinitely. Save a copy of any Outputs you want to keep, for example to your Photos library. We may delete Your Content when you delete it or your account, or when it breaches these Terms.

6.7 Feedback. If you send us ideas, suggestions or other feedback about the Service, we may use them without any obligation to you.

7. Your twin, likeness and other people

7.1 Your twin is yours. You may create a twin only from photos of yourself.

7.2 Other people. You may upload photos or videos of another person only if that person is an adult and has given you permission to use their image in the way you intend. You are responsible for obtaining that permission and for being able to show that you have it.

7.3 Minors. You must not upload photos or videos of anyone under the age of 18.

7.4 Real people. You must not use the Service to create content that shows a real person in a sexual, nude or intimate way, or that shows a real person doing or saying something they didn't do or say in a way that is deceptive, defamatory, harassing or otherwise harmful to them. This applies to public figures as well as to private individuals.

7.5 Removal of intimate images. If content made with Dreamhaze shows you in an intimate or sexual way without your consent, email support@dreamhaze.ai with enough information for us to identify the content, and a statement that you are the person shown, or are authorised to act for them, and that the content was made or shared without consent. We remove validly reported content from our systems within 48 hours.

8. Acceptable use

You must not use the Service to create, upload, share or promote content that:

1. sexually exploits, abuses or endangers children, or shows or appears to show a minor in a sexual or sexually suggestive way;
2. is sexually explicit or pornographic;
3. is intimate imagery of a real person made or shared without their consent;
4. harasses, bullies, threatens, intimidates, stalks or defames anyone, or exposes anyone's private information;
5. promotes, glorifies or incites violence, terrorism or violent extremism, or shows graphic violence or gore gratuitously;
6. attacks or demeans people on the basis of race, ethnicity, national origin, religion, disability, sex, gender identity, sexual orientation, age or any other protected characteristic;
7. promotes or encourages suicide, self-harm or disordered eating;
8. impersonates any person or organisation, or is intended to mislead people about real events, such as elections, political processes, public health matters or emergencies;
9. is used to commit fraud, scams, phishing or other deceptive practices;
10. infringes or misappropriates anyone's intellectual property, privacy, publicity or other rights; or
11. promotes illegal activity or the sale of illegal or regulated goods, such as weapons or drugs.

You also must not:

12. use the Service in any way that breaks applicable law;
13. use the Service to identify, verify or authenticate any person, or to infer sensitive characteristics of an identifiable person, such as their race, ethnicity, religion, sexual orientation, health or disability;
14. include sensitive personal information in prompts, such as government identification numbers, financial account numbers, health information or passwords;
15. attempt to bypass, disable or interfere with our content filters, usage limits, security measures or other safeguards, including by using prompts designed to evade them;
16. access the Service by automated means, such as bots or scrapers, other than through the interfaces we provide;
17. copy, modify, reverse engineer or decompile the Service, or attempt to extract its source code, models, prompts or other underlying components, except to the extent that the law allows this despite this restriction;
18. resell, sublicense or provide access to the Service to others, or use it to operate a service for others;
19. use the Service or Outputs to develop or train artificial intelligence models that compete with the Service; or
20. interfere with or disrupt the Service or the networks and systems that provide it, or introduce malware into them.

9. Content moderation and enforcement

9.1 Automated checks. We and our providers use automated systems to check prompts, photos and videos. A creation that appears to breach these Terms, or the rules that apply to the selected model, may be blocked or not delivered.

9.2 Enforcement. We may review content that is reported to us or flagged by our systems. If we reasonably believe that content or conduct breaches these Terms, we may remove content, block creations, restrict features, or suspend or terminate accounts, in addition to any other remedies available to us. Where the law requires it, we will explain our decision and how you can challenge it.

9.3 Reporting. To report content or conduct that breaches these Terms, including content made with Dreamhaze that shows you without your permission, email support@dreamhaze.ai. If you believe we made a mistake about your content or account, contact us and we will review our decision.

10. Try-on and shopping

10.1 Approximations. Try-on results are AI-generated images that help you imagine how an item might look on you. They are approximations and may not accurately show an item's size, fit, colour, material, pattern or other details, or how it would look on you in real life. Always check the retailer's product information before you buy.

10.2 Retailers. The stores whose links you paste into the app, and the products they sell, are provided by third parties that aren't affiliated with Radiant Labs. You buy products from those retailers under their own terms, and we are not responsible for their products, prices, availability, delivery, returns or any other aspect of your dealings with them.

10.3 Product images. You may use product images in the Service only to try items on for your own personal purposes, and you are responsible for respecting the rights of the retailers and brands that own them.

11. Third-party services and AI models

11.1 Third-party services. The Service relies on and links to services provided by third parties, including Apple, our AI generation provider, AI model developers and the apps you share your creations to. Your use of those services is governed by their own terms and policies, and we are not responsible for them.

11.2 Provider rules. Our AI generation provider and the developers of some AI models publish usage rules for their services and models. You agree not to use the Service in a way that breaches those rules.

12. Our intellectual property and your licence

12.1 Our rights. The Service, including the app, its software, design, text, graphics and logos, the Dreamhaze name, and the content we make available in it, such as styles, presets, effects, trending examples and preview images and videos, belongs to Radiant Labs or its licensors and is protected by intellectual property laws. Except for the licence in Section 12.2, these Terms don't give you any rights in it.

12.2 Your licence. Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to download, install and use the app on Apple devices that you own or control, and to use the Service, for your own personal use.

12.3 Our brand. You may not use the Dreamhaze name, logos or other brand features without our prior written permission.

13. Intellectual property complaints

We respect intellectual property rights. If you believe that content made available through the Service infringes your copyright or other intellectual property rights, send a notice to legal@dreamhaze.ai that includes:

• your name, your contact details, and your physical or electronic signature;
• a description of the work or right you believe has been infringed;
• a description of the content you believe infringes it, with enough detail for us to find it;
• a statement that you believe in good faith that the use of the content isn't authorised by the rights owner, its agent or the law; and
• a statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner of the right concerned or are authorised to act on the owner's behalf.

We may remove or disable access to the content concerned and notify the user who provided it. If you believe that content of yours was removed by mistake, you can send us a counter-notice explaining why. We terminate the accounts of repeat infringers in appropriate circumstances.

14. Suspension and termination

14.1 By you. You may stop using the Service at any time. You can delete your account in the app's Settings. Deleting your account doesn't cancel an App Store subscription, which you cancel through your Apple Account.

14.2 By us. We may suspend or terminate your access to all or part of the Service, with or without notice where the law allows, if you breach these Terms, if your use of the Service creates risk or possible legal exposure for us, our users or others, if we are required to do so by law, or if we have reasonable grounds to suspect fraud or abuse. If we decide to stop offering the Service altogether, we will give you reasonable advance notice where we can.

14.3 Effect. When your access ends, your licence to use the Service ends. Sections 6, 7, 8, 12.1, 12.3, 13 and 15 to 22, and any other provisions that by their nature should continue to apply, survive the end of your access.

15. Disclaimers

Some jurisdictions don't allow certain warranties to be excluded, so some of these exclusions may not apply to you. Nothing in these Terms affects any rights you have as a consumer that can't be excluded or limited by contract.

16. Limitation of liability

These limitations don't apply to liability that can't be limited or excluded by law, such as liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

If you are a consumer in the European Union or the United Kingdom, we are responsible for loss or damage you suffer that is a foreseeable result of our breaching these Terms or our failing to use reasonable care and skill, but not for loss or damage that isn't foreseeable. The limitations in this section apply to you only to the extent permitted by the law of your country of residence.

17. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Radiant Labs and its affiliates, officers, directors, employees and agents from and against any claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising out of or relating to Your Content, your use of Outputs, your breach of these Terms, or your violation of any law or of the rights of any third party. This section doesn't apply to consumers to the extent that the law of their country of residence doesn't permit it.

18. Governing law and disputes

18.1 Informal resolution. If you have a dispute with us, please contact us first at legal@dreamhaze.ai with a description of the dispute and the relief you are seeking. You and we agree to try in good faith to resolve any dispute informally for at least 30 days before starting formal proceedings. Any time limit for bringing a claim is paused while we do so.

18.2 Governing law. These Terms, and any dispute or claim arising out of or in connection with them or the Service, including non-contractual disputes or claims, are governed by the laws of the British Virgin Islands, without regard to its conflict of laws rules.

18.3 Arbitration for users in the United States. This Section 18.3 applies if you live in the United States.

1. Agreement to arbitrate. You and Radiant Labs agree that any dispute, claim or controversy arising out of or relating to these Terms or the Service (a "Dispute") will be resolved by binding individual arbitration and not in court. This doesn't apply to individual claims that qualify for small claims court, for as long as they remain there, or to claims for injunctive or other equitable relief to stop the infringement or misuse of intellectual property rights. The Federal Arbitration Act governs the interpretation and enforcement of this Section 18.3.
2. Procedure. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by this Section 18.3, before a single arbitrator. Unless you and we agree otherwise, any hearing will take place by videoconference or in the county where you live. Payment of filing, administration and arbitrator fees is governed by the AAA's rules. The arbitrator may award the same damages and other individual relief that a court could, but only in favour of the individual party seeking relief and only to the extent needed to provide the relief warranted by that party's individual claim.
3. Class action and jury trial waiver. You and Radiant Labs may bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. You and Radiant Labs each waive the right to a trial by jury.
4. Mass filings. If 25 or more substantially similar demands for arbitration are filed against Radiant Labs by or with the assistance of the same law firm or organisation, they will be administered under the AAA's Mass Arbitration Supplementary Rules.
5. Opting out. You can opt out of this Section 18.3 by emailing legal@dreamhaze.ai within 30 days of first accepting these Terms, with your name, the email address linked to your account and a clear statement that you want to opt out of arbitration. Opting out doesn't affect any other part of these Terms.
6. Changes. If we make a material change to this Section 18.3, you can reject the change by emailing legal@dreamhaze.ai within 30 days of it taking effect, and the previous version of this Section 18.3 will continue to apply to you.
7. Severability. If the class action waiver in paragraph (c) is found to be unenforceable for any claim, that claim, and only that claim, will be severed from the arbitration and decided by a court under Section 18.4. If any other part of this Section 18.3 is found to be unenforceable, the rest of it remains in effect.

18.4 Courts. Subject to Section 18.3, the courts of the British Virgin Islands have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the Service.

18.5 Consumers. If you are a consumer, nothing in this section deprives you of the protection of the mandatory provisions of the law of the country where you live, and you may also bring proceedings in the courts of that country where its law gives you the right to do so.

19. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes to the Service or to the law. If we make material changes, we will notify you in the app or by email at least 14 days before they take effect, unless the changes are required by law or relate to new features, in which case they may take effect sooner. The updated Terms apply from their effective date. If you don't agree to them, you must stop using the Service before they take effect, and you may delete your account. If you continue to use the Service after they take effect, you accept the updated Terms.

20. Additional terms for the Apple App Store

If you downloaded the app from Apple's App Store, the following terms also apply:

1. Parties. These Terms are concluded between you and Radiant Labs only, and not with Apple Inc. ("Apple"). Radiant Labs, not Apple, is solely responsible for the app and its content.
2. Scope of licence. Your licence to use the app is limited to a non-transferable licence to use it on Apple-branded products that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions.
3. Maintenance and support. Radiant Labs is solely responsible for providing any maintenance and support services for the app. Apple has no obligation whatsoever to provide maintenance or support services for the app.
4. Warranty. Radiant Labs is solely responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, of the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are Radiant Labs' sole responsibility.
5. Product claims. Radiant Labs, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your possession and use of it, including product liability claims, claims that the app fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.
6. Intellectual property claims. If any third party claims that the app, or your possession and use of it, infringes that third party's intellectual property rights, Radiant Labs, not Apple, is solely responsible for the investigation, defence, settlement and discharge of the claim.
7. Legal compliance. You represent and warrant that you are not located in a country that is subject to a United States Government embargo or that has been designated by the United States Government as a "terrorist supporting" country, and that you are not listed on any United States Government list of prohibited or restricted parties.
8. Developer contact. Questions, complaints and claims about the app should be directed to Radiant Labs using the contact details in Section 22.
9. Third-party terms. You must comply with any applicable third-party terms of agreement when using the app, such as your wireless data service agreement.
10. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right, and will be deemed to have accepted the right, to enforce these Terms against you as a third-party beneficiary.

21. General

21.1 Entire agreement. These Terms, together with our Privacy Policy and any additional terms we present to you for specific features, form the entire agreement between you and Radiant Labs about the Service and supersede any prior agreements on that subject.

21.2 Severability. If any provision of these Terms is found to be invalid or unenforceable, it will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

21.3 No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

21.4 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms, including in connection with a merger, acquisition, reorganisation or sale of assets, provided that this doesn't reduce your rights under them.

21.5 Events beyond our control. We are not responsible for any failure or delay caused by events beyond our reasonable control, including outages at our providers, network failures, natural disasters, epidemics, war, terrorism, civil unrest, labour disputes and government action.

21.6 Sanctions and export controls. You must comply with all applicable export control and sanctions laws. You represent that you are not located in, or ordinarily resident in, a country or territory that is subject to comprehensive sanctions, and that you are not a person with whom dealings are prohibited under applicable sanctions laws.

21.7 Notices. We may give you notices through the app, by email to the address associated with your account or by posting them on our website. You can give us notice by email to legal@dreamhaze.ai.

21.8 Third-party rights. Except as set out in Section 20, these Terms don't give any rights to anyone other than you and Radiant Labs.

21.9 Relationship. Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between you and Radiant Labs.

21.10 Language. These Terms are written in English. If we provide a translation, the English version prevails to the extent permitted by law.

21.11 Interpretation. Headings are for convenience only and don't affect the meaning of these Terms. The words "including" and "such as" mean "including without limitation".

22. Contact us

If you have any questions about these Terms, contact us: